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Complaints
At Langcom we want to resolve any issue with our services quickly and directly. If you have a complaint, please follow these steps.
How to make a complaint
- Email us at [email protected] with the subject “Complaint”.
- Include your full name, email address and phone number.
- Tell us which service you purchased (course, classes, exam), the date and your order number if you have it.
- Describe the problem and the outcome you are asking for.
We will confirm receipt by email and give you a full response within 15 business days at the latest.
Consumer protection
If you are not satisfied with our response, you can get free, impartial advice from Citizens Advice.
Provider details
Langcom — Av. Luzuriaga 971, Huaraz, Áncash, Peru · [email protected]
Complaint form
Internationally Recognized English Training
Langcom is an authorized Cambridge English Preparation Centre and DELE Examination Centre serving students in the United Kingdom. Our courses follow the CEFR international standard (A1–C2) and prepare students for Cambridge, DELE, SIELE, IELTS, TOEFL and Michigan certifications.